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This is service design thinking : basics - tools - cases

Stickdorn, Marc2011
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Main title:
This is service design thinking : basics - tools - cases / Marc Stickdorn and Jakob Schneider
Author:
Stickdorn, MarcSchneider, Jakob
Imprint:
Hoboken, NJ : John Wiley & Sons, Inc., 2011
ISBN:
9781118156308
Dewey class:
658.812
Language:
English
Subject:
BA Design for social futuresBA Design communicationCustomer servicesCreative ability in business
BRN:
40694
Bookmark link:
elib.lasalle.edu.sg/cgi-bin/spydus.exe/ENQ/WPAC/BIBENQ?SETLVL=&BRN=40694

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