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AI-powered chatbot communication with customers [journal article] : dialogic interactions, satisfaction, engagement, and customer behavior

Jiang, Hua

Articles

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Record details

Main title:

AI-powered chatbot communication with customers [journal article] : dialogic interactions, satisfaction, engagement, and customer behavior / Hua Jiang...[et al.]

Author:

Jiang, HuaCheng, YangYang, JeongwonGao, Shanbing

Source:

Computers in human behavior, 2022 Vol.134 No.3

Dewey class:

658.80028563

Language:

English

Subject:

BA Design communicationArtificial intelligenceCustomer relationsTechnological innovations

BRN:

64573

Bookmark link:

elib.lasalle.edu.sg/cgi-bin/spydus.exe/ENQ/WPAC/BIBENQ?SETLVL=&BRN=64573

Holding details

Location	Collection	Call number	Status/Desc
Online Eresource	Journal Article	658.80028563 JIA	Login to access

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Total copies: 1

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