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Mapping experiences : a complete guide to customer alignment through journeys, blueprints and diagrams

Kalbach, James2021
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Main title:
Mapping experiences : a complete guide to customer alignment through journeys, blueprints and diagrams / James Kalbach
Author:
Kalbach, James
Edition:
2nd ed.
Imprint:
Sebastopol, CA : O’Reilly Media, Inc., 2021
Notes:
CC
ISBN:
9781492076636
Dewey class:
658.812
Language:
English
Subject:
BA Design for social futuresInformation visualisationConsumer satisfactionConsumer satisfaction -- Evaluation
BRN:
68794
Bookmark link:
elib.lasalle.edu.sg/cgi-bin/spydus.exe/ENQ/WPAC/BIBENQ?SETLVL=&BRN=68794

Find it!
Remove Mapping experiences : a complete guide to customer alignment through journeys, blueprints and diagrams from your current listSave Mapping experiences : a complete guide to customer alignment through journeys, blueprints and diagrams to your current list

Total copies: 3

Availability by location
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