Service design for business : a practical guide to optimizing the customer experience [electronic resource]
Reason, Ben2016
Books, Manuscripts
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Main title:
Service design for business : a practical guide to optimizing the customer experience [electronic resource] / Ben Reason, Lavrans Løvlie and Melvin Brand Flu
Imprint:
Hoboken, N.J. : John Wiley & Sons, Inc., 2016
ISBN:
9781118988923
Dewey class:
658.812
Language:
English
BRN:
70441
| Location | Collection | Call number | Status/Desc |
|---|---|---|---|
| Online Eresource | EBooks | 658.812 REA | Login to access |
